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Audit Logs

Practice OwnerExecutive Administrator·3 min read·Updated May 2026

CareIncite maintains audit logs for data access and modification events. These logs support HIPAA compliance requirements and give practice owners visibility into who accessed or changed data within their organization.

What is logged

User login/logoutTimestamp, user ID, IP address, success/failure
Data importUpload timestamp, file name, row count, user who imported
Client record accessWhich user viewed which client record and when
Settings changesConfiguration changes with before/after values
Role changesUser role assignments and modifications
Report generationReport type, date range, who generated it
Integration eventsSync triggers, connection changes, API errors

Retention

Audit logs are retained for 7 years, consistent with HIPAA record retention requirements. Logs are immutable — they cannot be edited or deleted by any user, including practice owners.

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